Terms of Service

Effective Date: April 1, 2026

Welcome to GolfOne.ai. These Terms of Service (“Terms”) govern your access to and use of the GolfOne.ai platform, including our mobile application, web-based tee sheet and point-of-sale system, and any related services (collectively, the “Service”), operated by GolfOne, Inc. (“GolfOne,” “we,” “us,” or “our”). GolfOne is a company incorporated under the laws of the State of Texas, United States, with its principal place of business in Austin, Texas. For users located in Costa Rica, GolfOne operates through its authorized partners and payment processors in compliance with applicable Costa Rican law.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service. If you are using the Service on behalf of a golf club, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

1. Definitions

2. Eligibility

To use the Service, you must be at least 18 years of age and capable of forming a binding contract. By using the Service, you represent that you meet these requirements. If you are acting on behalf of a Club, you further represent that you are duly authorized to do so.

3. Account Registration and Security

3.1 Account Creation

To access certain features, you must register for an account. You agree to provide accurate, current, and complete information and to keep it updated. GolfOne reserves the right to suspend or terminate accounts with inaccurate or misleading information.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify GolfOne immediately at admin@golfone.ai if you suspect any unauthorized access.

3.3 Multi-Tenant Access

The Platform supports multi-tenant architecture. Each Club’s data is logically separated. Staff accounts are scoped to the Club or Clubs for which they are authorized. You may not attempt to access data belonging to another Club or its customers.

4. Subscriptions and Payments

4.1 Plans and Fees

Access to the Platform for Clubs requires a paid Subscription. Fees, billing cycles, and included features are described in your Order Form or the applicable pricing page at golfone.ai. All fees are stated in U.S. dollars unless otherwise specified. For users located in Costa Rica, fees will be displayed in U.S. dollars but may be charged in Costa Rican colones (CRC) at the applicable exchange rate established by the Banco Central de Costa Rica at the time of the transaction, in accordance with Costa Rican consumer protection regulations (Ley No. 7472, Ley de Promoción de la Competencia y Defensa Efectiva del Consumidor).

4.2 Billing

Subscription fees are billed in advance on a monthly or annual basis, as selected at checkout. By providing payment information, you authorize GolfOne to charge the applicable fees to your designated payment method. GolfOne will provide a clear breakdown of all charges, including applicable taxes.

4.3 Taxes

You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities. GolfOne will collect taxes where required by law.

4.4 Free Trials

GolfOne may offer free trials at its discretion. GolfOne will provide notice at least seven (7) days before the end of the trial period, reminding you of the upcoming conversion and the applicable Subscription fees. At the end of a trial period, your account will automatically convert to a paid Subscription unless you cancel before the trial ends.

4.5 Refunds

Subscription fees are non-refundable except as required by applicable law or as expressly stated in a written agreement with GolfOne. Partial-period refunds are not provided upon cancellation.

Notwithstanding the foregoing, Costa Rican users who are consumers (as defined under Ley No. 7472) retain any mandatory refund rights granted under applicable Costa Rican consumer protection law, including the right to a refund in cases of defective or non-conforming services. Nothing in these Terms shall be construed to limit or waive such statutory rights.

4.6 Price Changes

GolfOne may modify Subscription pricing with at least 30 days’ prior notice. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing.

5. Use of the Service

5.1 License Grant

Subject to these Terms and timely payment of applicable fees, GolfOne grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business or personal purposes in accordance with these Terms.

5.2 Acceptable Use

You agree not to:

5.3 Club Responsibilities

Clubs are responsible for their Club Staff’s compliance with these Terms. Clubs must ensure that Golfer data collected through the Platform is handled in accordance with applicable privacy laws and GolfOne’s Privacy Policy. For Clubs operating in Costa Rica, this includes compliance with Law No. 8968 and its implementing regulations, as well as any guidelines issued by PRODHAB.

6. Tee Sheet and POS Features

The Platform includes a custom tee sheet and point-of-sale system designed for golf clubs. GolfOne is not affiliated with, endorsed by, or a partner of any third-party tee sheet or distribution network unless expressly stated. GolfOne does not guarantee the availability of tee times, inventory accuracy, or payment processing success in all circumstances.

Real-time data synchronization is provided on a commercially reasonable basis. GolfOne is not liable for losses arising from synchronization delays, connectivity issues, or force majeure events.

7. Intellectual Property

7.1 GolfOne’s IP

The Service, including all software, designs, trademarks, logos, and content created by GolfOne, is owned by or licensed to GolfOne and protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership interest in GolfOne’s intellectual property.

7.2 Your Content

You retain ownership of all data and content you submit to the Platform (“Your Content”). By submitting Your Content, you grant GolfOne a non-exclusive, worldwide, royalty-free license to use, store, process, and display Your Content solely to provide and improve the Service. This license will terminate upon termination of your account, subject to GolfOne’s data retention obligations under Section 13.4 and applicable law.

7.3 Feedback

If you provide suggestions, ideas, or feedback about the Service, GolfOne may use such feedback without restriction or compensation to you.

8. Privacy and Data

GolfOne’s collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the practices described in the Privacy Policy.

For Clubs subject to privacy laws such as the CCPA, GDPR, or similar regulations, GolfOne acts as a service provider or data processor with respect to Golfer data, as further described in the Privacy Policy and any applicable Data Processing Agreement.

9. Third-Party Services

The Service integrates with third-party payment processors and other services to facilitate transactions. Depending on your region, payment processing may be handled by one or more of the following:

Each payment processor operates under its own terms of service and privacy policy, and your use of payment features is subject to those agreements. GolfOne does not store full payment card data and is not responsible for the security practices of third-party payment processors.

The Service may also integrate with or link to other third-party services, such as mapping services and analytics providers. GolfOne does not control and is not responsible for any third-party service. GolfOne is not liable for any damages or losses arising from your use of third-party services.

10. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement. GolfOne does not warrant that the Service will be uninterrupted, error-free, or completely secure.

11. Limitation of Liability

To the maximum extent permitted by applicable law, GolfOne and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption, arising out of or related to your use of or inability to use the Service, even if advised of the possibility of such damages.

In no event shall GolfOne’s aggregate liability to you exceed the greater of (a) the total fees paid by you to GolfOne in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars (US$100). Notwithstanding the foregoing, the limitations and exclusions of liability set forth in Sections 10 and 11 shall not apply to (i) damages arising from GolfOne’s willful misconduct or gross negligence, (ii) GolfOne’s breach of applicable data protection laws, or (iii) any liability that cannot be limited or excluded under applicable mandatory law.

12. Indemnification

You agree to indemnify, defend, and hold harmless GolfOne and its affiliates, officers, directors, employees, and agents from and against any third-party claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with: (a) your access to or use of the Service in violation of these Terms; (b) Your Content; (c) your material violation of these Terms; or (d) your violation of any third-party rights. GolfOne shall promptly notify you of such claim and provide reasonable cooperation, at your expense, in the defense thereof.

13. Term and Termination

13.1 Term

These Terms remain in effect while you access or use the Service or maintain an active Subscription.

13.2 Termination by You

You may cancel your Subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You remain responsible for all fees incurred prior to cancellation.

13.3 Termination by GolfOne

GolfOne may suspend or terminate your access to the Service at any time for any reason upon thirty (30) days’ prior written notice. In the event of a material breach of these Terms by you, GolfOne may terminate your access immediately upon written notice. Upon termination, all licenses granted to you under these Terms will immediately cease.

13.4 Effect of Termination

Upon termination, your right to use the Service ends. GolfOne will retain Your Content for a reasonable period (not less than 30 days) to allow data export, after which GolfOne may delete Your Content in accordance with its data retention policies. Deletion of Personal Data of Costa Rican data subjects will be carried out in compliance with Law No. 8968, including notifying the data subject of the intended deletion and respecting any applicable data retention periods required by Costa Rican law.

14. Modifications to the Service and Terms

GolfOne reserves the right to modify, suspend, or discontinue any aspect of the Service at any time. GolfOne also reserves the right to update these Terms at any time. We will provide notice of material changes by posting the updated Terms on golfone.ai and updating the “Effective Date” above.

Continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. However, for users located in Costa Rica, the mandatory consumer protection provisions of Ley No. 7472 and the data protection provisions of Law No. 8968, as well as any other mandatory provisions of Costa Rican law that cannot be derogated by contract, shall apply in addition to the foregoing.

15.2 Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be submitted to informal negotiation. If not resolved within 30 days, the dispute shall be resolved by binding arbitration in Austin, Texas, under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

For users located in Costa Rica, any dispute arising under or in connection with these Terms may, at the user’s election, be submitted to (i) the Comisión Nacional del Consumidor (CNC) of Costa Rica for matters falling under Ley No. 7472, (ii) arbitration administered by a recognized arbitration center in Costa Rica under Ley No. 7727 (Ley sobre Resolución Alterna de Conflictos), or (iii) the competent courts of the Republic of Costa Rica. Nothing in this Section shall be construed to prevent Costa Rican consumers from exercising their rights before the administrative and judicial authorities of Costa Rica as provided by law.

15.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action.

16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Order Form or Data Processing Agreement, constitute the entire agreement between you and GolfOne regarding the Service and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

GolfOne’s failure to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision in the future.

16.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without GolfOne’s prior written consent. GolfOne may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.

16.5 Force Majeure

GolfOne shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or internet outages.

16.6 Language

These Terms are drafted in English. In the event that a Spanish-language translation is provided for users in Costa Rica, and any conflict arises between the English and Spanish versions, the English version shall prevail, except to the extent that mandatory provisions of Costa Rican law require otherwise.

16.7 Notices

All notices under these Terms shall be in writing and shall be deemed given when delivered by email (to admin@golfone.ai for notices to GolfOne, or to the email address associated with your account for notices to you). For users in Costa Rica, notices required by Law No. 8968 or Ley No. 7472 will be provided in Spanish upon request.

17. Contact Information

If you have questions about these Terms, please contact us:

GolfOne, Inc.
Email: admin@golfone.ai
Website: golfone.ai
Austin, Texas, USA